Legal
Privacy Policy
Last updated: March 2026
1. Who We Are
Vexturr is a motion design marketplace operated by a UK-registered company. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform at vexturr.com.
For privacy questions, contact us at support@vexturr.com.
2. Data We Collect
Account data: When you register, we collect your name, email address, and username.
Profile data: Bio, location, avatar, skills, and tagline that you choose to add to your profile.
Order data: Details of services purchased or delivered, messages exchanged, and order history.
Payment data: Payment is processed by Stripe. We do not store card numbers or bank details — Stripe handles all sensitive financial data under their own privacy policy.
Usage data: Pages visited, search queries, and interactions with the platform, collected to improve the service.
3. How We Use Your Data
We use your data to provide and improve the Vexturr platform, process payments and payouts, send order updates and notifications, resolve disputes, and comply with legal obligations.
We do not sell your personal data to third parties. We do not use your data for advertising on external platforms.
4. Data Sharing
Your public profile (name, username, avatar, bio, skills) is visible to all users. Order details are shared only between the buyer and seller involved. We share data with service providers only where necessary to operate the platform (e.g. Stripe for payments, Supabase for database hosting, Resend for emails).
We may disclose your data if required by law or to protect the rights and safety of our users.
5. Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies. By using Vexturr, you consent to our use of essential cookies.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.
7. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format, or object to certain processing.
To exercise these rights, email us at support@vexturr.com. We will respond within 30 days.
8. Security
We use industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. However, no system is 100% secure — please use a strong, unique password for your account.
9. Third-Party Services
Vexturr uses the following third-party services, each governed by their own privacy policies:
- Stripe — payment processing
- Supabase — database and file storage
- Resend — transactional email
- Vercel — hosting and infrastructure
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of Vexturr after changes are posted constitutes acceptance.
11. Contact
For any privacy-related questions or to exercise your data rights, contact us at support@vexturr.com.